RPI WIRELESS CORP.
Our friendly support staff is available to help you. If you have questions or need additional information regarding a recent purchase or any of our products, please feel free to contact us by selecting the appropriate department located below. 

General Contact Information
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Link: General Information

Technical Support
At RPI WIRELESS CORP., we make every effort to provide excellent service and support for every product we sell by offering e-mail, live web support and phone support. Our helpful and knowledgeable support staff is here to serve you Monday through Friday from 10:00 am to 6:00 pm (CST), Saturday 12:00 PM to 3:00 PM (CST).

When making inquiries please make sure that you provide our technical staff with your Cell Phone Provider, Cell Phone Make and Cell Phone Model Number (i.e. Verizon, LG VX9800), current Operating System, Order Number and product ordered. This information will help us to better serve you. If you are not sure what your phone model number is you can look in the battery compartment (removing the battery will not lose any stored data). Please be sure to email ALL Technical support questions to techsupport1@rpiwireless.com.

Phone: 866-977-4947 ext 702
E-mail: techsupport1@rpiwireless.com
 
Customer Service
Customer Service will answer any other questions or concerns you might have regarding any of our products. Monday through Friday from 10:00 am to 6:00 pm (CST), Saturday 12:00 PM to 3:00 PM (CST).
Phone: 866-977-4947 ext 704
E-mail: customersupport@rpiwireless.com
 
Sales Support
Do you have a question regarding our products? Want to know if your mobile phone is supported with any of our products? Would you like a phone supported by Bitpim? Is there an item we do not have on our site, would you like us to stock it? Our friendly and courteous staff is here to answer your questions Monday through Friday from 10:00 am to 6:00 pm (CST), Saturday 12:00 PM to 3:00 PM (CST). All Checks/Money orders payments should be mailed to the main business address below.
Phone: 866-977-4947 ext 701
E-mail: sales1@rpiwireless.com
 
Shipping Questions
Our shipping department will answer any questions or inquiries you might have via email Monday through Friday from 10:00 am to 6:00 pm (CST), Saturday 12:00 PM to 3:00 PM (CST). If you have not received your shipping confirmation via email then your item has not been shipped. We ship all of our products Monday thru Friday. All of our products are shipped via DHL 3 Day Ground service or USPS Priority Mail service and will include delivery confirmation or a tracking number.
E-mail: shipper@rpiwireless.com
 
Reseller/Affiliate Inquiries
Would you like to become a Reseller/ Affiliate? Our sales department is ready to help you with your order and answer any questions you might have about discounts available for purchasing orders in bulk.
Phone: 866-977-4947 ext 701
E-mail: affiliate@rpiwireless.com
 

RPI WIRELESS CORP. Main Offices:
3501 Silverside Road - 206 Naamans Building
Wilmington, DE 19810

866-977-4947